Advertiser: LUSH
Location: Broughton, Orkney Islands, Scotland
Sector(s): Retail and Sales
Job type: Unspecified/Other
Diversity matters
We are building a brand that represents the people of the world. Its what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
Who we areYou might know us as the inventors of the bath bomb, but theres more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics.
We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.
The Living Wage Foundations statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is whats inside that counts - whether thats an ingredient in a product, or the minerals in a smartphone.
The role
As a Sales Assistant, you'll help create a welcoming and vibrant shop floor that excites customers. Your role is all about delivering fantastic customer service through product demonstrations and providing samples. Using your product knowledge and great customer service skills, you'll make sure every visitor to your shop leaves with a smile.
Greet customers warmly as they enter the store, making them feel welcome and valued right away. Engage with customers by asking open-ended questions to understand their needs and preferences. Listen carefully and provide personalised recommendations based on what they tell you.
Know your products inside and out, including ingredients, benefits, and how to use them.
Be ready to explain why each product is great and how it can help the customer. You should be demonstrating products in every consultation, right on the customers skin, showing how to use them effectively.
Youll be an excellent party host, helping our extra-special customers celebrate their big day, giving them an above-and-beyond experience in store.Youll make this fun, you will create an inclusive environment, something theyll take away and remember Lush by for years to come.
Give out samples tailored to the customers needs, explaining how to use them for the best results. Build a rapport with regular customers by remembering their preferences and past purchases.
Follow up with them to see how they liked previous products and suggest new items they might enjoy.
You'll help keep the shop floor clean, tidy, and visually appealing, ensuring products are displayed according to guidelines. As seasons and sales trends change, you'll assist in adjusting displays to maximise product visibility and sales.You'll work with the store manager to uphold high standards and keep the shop looking its best.
Key InformationHours available: 14 hours and 21 hours per week Application Deadline: 25/08/2024 Interview Date: ASAP or W/C 26TH August Training Day: 31st August And 1st September Start Date: 31st August {"htmlString": "\u003cdiv\u003e\n\u003c!--block--\u003e\u003cstrong\u003eDiversity matters\u003c/strong\u003e\u003cbr\u003eWe are building a brand that represents the people of the world.
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00 / hour Reporting To Alex & Callum
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Communication: Strong verbal communication skills to engage customers, actively listen to their needs, and provide relevant product information. Adaptability: Ability to adapt to changing circumstances, handle challenging situations, and work effectively under pressure.
Problem-solving: Skill in identifying and resolving customer issues or complaints, finding appropriate solutions, and ensuring customer satisfaction.
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Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies and solid shampoo bars, we place emphasis on fresh ingredients like organic fruits and vegetables, fight against animal testing and combat over-packaging by developing products that can be sold naked to the customer without any packaging.
We currently operate in 52 countries with 928 global shops. Through our separate business divisions we invent, manufacture and sell our handmade products direct to our customers through our own shops and online. The fact that we make all our products by hand is something we are really rather proud of!
Lush is 10% Employee Owned since 2017 and our people are the heart and soul of our business.
In the UK we currently have offices located in Poole, Dorset and Soho, London. Apply Now . external-content { overflow: hidden; }
Applied
Trial Shift
Hired
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