Spa Therapists - Macdonald Berystede Hotel

It s not often you find a large company where you really feel part of a family. A spa career with Macdonald Hotels & Resorts offers you opportunities to progress as well as personal and financial rewards. From our Company Pension Scheme, preferential hotel rates and discount high street store cards, to a fabulous sense of belonging we offer more than everyday job satisfaction.

Come and work at the stunning Macdonald Berystede Hotel and Spa located in the heart of Ascot in Berkshire. We are recruiting now for experienced Spa / Beauty Therapists to join our team offering a full range of Elemis treatments.

Ofering a competitive salary and generous benefits package this is a fantastic opportunity!

Job Overview

As a Macdonald Spa Therapist your role can be physically demanding or calmly hypnotic.

Working with leading skincare products, amid superb surroundings, you will need to be at the top of your game; our guests expect the best! You will need to put clients at ease, so great communications skills are required for those who like to chat whilst being pampered. Exuding confidence, having high standards and taking a pride in your own appearance will help to show that Macdonald Spa visits are an indulgence totally worth it.

Our Spa Therapists are professional individuals w ho can work on their own initiative and are key players in our Spa and Leisure team. They have excellent customer service skills and are passionate about exceeding guests expectations. Our Spa therapists have a passion for the spa industry and play an important part in helping to deliver our core standards and provide our guests with a great stay every time.

Reporting to the Spa Manager the successful applicants will need to have the following qualifications:

• NVQ level 3 in Beauty or equivalent
• Welcoming and professional approach to guests
• Passion for exceeding guest expectation, first time, on time, every time
• Immaculate presentation standards in all that you do
• Experience in similar role and luxury environment is preferred
• Excellent communication skills with high standards of literacy, numeracy and office based computer systems

The Spa Therapist s duties will include:

Preparation of Spa Therapy rooms before and after each treatment; effective reservation, treatment and retail enquiry handling; giving, receiving and handover of information; accurate billing and posting of revenue; maintaining a sparkling and relaxing environment at all times.

Our expectation of you will be that you are able to work on your own using your initiative as well as contribute to the overall success of your team and the hotel.

Benefits to you:

• Excellent training and development opportunities through the various Macdonald Training Programmes
• Discounted overnight accommodation rates at all Macdonald Hotels & Resorts for you, your family and your friends.

• 25% of all Elemis Spa Products & Treatments
• Complimentary Gym Membership
• 28 days annual leave (inclusive of Bank Holidays pro rota Annual staff social events, amongst many more...

A valid UK/ EU work permit is required.