Posted: 8 years ago
Category: Career Insider

Career Insider: Become a Massage Hero with your own mobile business

Since its launch in London in 2014, Urban Massage has built an established network of 150 therapists servicing thousands of customers every month.

It's the UK's first on-demand massage service offering professional massage therapy in hotels, offices and the convenience of people's homes - without the fuss of advance booking. Within 60 minutes of making an appointment - therapists can be expected to arrive bringing their own massage table. Clients can choose from a range of fully qualified therapists offering a range of specialist massages that include sports and pregnancy treatments.

The company has plans to expand nationally and has now launched its premier mobile massage service in Manchester and selected Cheshire post codes with its easy to use on-demand iPhone and Android app service.

The brainchild of Jack Tang, CEO and Co-founder, Urban Massage's appeal - and success - has been driven mainly by the ease of booking and flexibility based on feedback from clients in London. He commented, 'Providing top quality massage treatments when the consumer wants them, often at the last minute, within the privacy of their own home requiring no travel and little organisation, has proved a compelling reason to choose an Urban Massage therapist. So, Manchester was the natural choice for us to expand our on-demand mobile service, representing the best demographic fit for the growing consumer demand for the lifestyle and health benefits of regular massage."

Tang continues: "We've seen the success of other complementary on-demand services that have launched in Manchester and believe we can become the lifestyle mobile service of choice. We're hoping to tap into the business confidence around this Northern Powerhouse by providing a compelling opportunity for highly qualified and skilled therapists in the region to get on board – providing they can meet the strict criteria which underpins the success of our proposition."

Operating a professional and skilled massage service that consistently meets the expectations of its customers is at the heart of Urban Massage's ambitious growth plans. It follows a rigorous focus on assessments, data analysis on treatments and therapists including re-booking trends, as well as offering a rating system for customers to complete.

Megan Foster, one of Urban Massage's Manchester therapist comments, "Clients have really embraced the service in Manchester with many of them looking to book regular sessions. For a freelance therapist like myself it's also a really flexible way to work, I can just book in the hours or days I want to work and I'll be allocated clients to suit my availability."

Therapists interested in joining the network need to demonstrate a level of skill, experience and qualification, as well as agree to an ongoing training and skills transfer initiatives led by the company. In return, they can enjoy real-time flexible working hours that optimise their availability, fully branded uniforms, and personalised online and offline marketing to drive awareness and demand for their area of speciality and based on the success in London, therapists can expect to be fully booked within weeks of signing up.