Travel Retail - Clinique - Consultant - Dublin Airport - 36 Hours

Position Summary:

To achieve the personal objectives set down by Clinique and to contribute to the success of the account.

To promote and maintain Cliniques image and reputation to the customer.

Key Responsibilities:

Retail Sales

Measures

Achieve the targets set by the Company as communicated by the counter manager.

KPIS

Target achievement %

AS

IPT

MOB%

Skin School service completed

Be proactive in ways to increase sales opportunities and service standards.

Identify features and benefits of products providing consumers with relevant information.

Demonstrate a thorough understanding of the Brand and product.

Provide personalized service to our customers in order tomeet customer expectationsand achievesales targets.

Sales targets (as above)

No. Skin Schools completed

Maintain an up-to-date awareness of new stock, best sellers, out of stock categories and layouts

Achieve daily sales goals

Act as a role model and encourage colleagues to achieve agreed standards

Take personal responsibility and ownership for development

Understand the company culture and promote the Brand image at all times

E learning, coaching and training

Merchandising

Measures

Preserve merchandising displays and ensure counter hygiene standards including testers and fixtures, which should be kept clean and reflect the Clinique image and guidelines.

Counter merchandised to Marketing guideline and updated Maintenance communicated to SEE.

Ensure all VM, counter hygiene and brand guidelines are communicated and adhered to, follow up once a week with all changes that take place on counter; regularly communicated to SEE/ Counter manager.

Finding VM solutions when faced with oos challenges.

Brand guidelines adhered to.

Follow up and share pictures CM/SEE

Report all Health and Safety/ maintenance issues to your Counter Manager and SEE immediately

Education

Measures

Complete self-learning of elearning/ onboarding modules as set out by counter manager.

Elearning completed 6 months from starting with Clinique

Builds relationships with key agency partners to train/ coach agency staff/ generic teams to support achieving key retail goals.

Achieving sell thru of newness

Agency staff sales results.

Generic staff training.

Work individually or as part of a team to offer ahigh-touch personalizedClinique Travel Retail services to all our customers.

No.

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